Our Frequently Asked Questions

What is a "My Pocket Church" app? The "My Pocket Church" app is the newest mobile marketing tool available to church organizations. It allows Church agents and church associations to get their marketing message out more efficiently while staying connected to their customers through several smart-phone technologies.

How does the process work? We have built a unique online app development process. First, go to our pricing page. Second, select the package you would like to have for your Church app development. Third, proceed to the subscribe button at the bottom to finalize your order.

Once the order is received, a "My Pocket Church" sales associate is assigned and will contact you within 24-hours via /email/phone to review your order. Once your order has been confirmed, our developers will start the church mobile app build process, which will take approximately 3-5 days. When the first draft is complete, you and your sales associate will review the Church mobile app build for changes. Next, the final changes are made by the developer and the Church mobile app moves to the market publishing stage. Mobile websites and Android apps will be published within 3-5 business days proceeding the final changes. The iPhone and iPad will take 7-12 days proceeding the final changes.

Do I need to know software coding to maintain the app? No, we take care of the hard stuff, like software coding, Church mobile app submission and debugging issues. You will only need to have very minimal software skills to maintain your account. Your online account comes with detailed videos and help files.

Your church mobile apps look custom made. How do you charge such a low fee when others of this quality charge between $3,500 - $12,000? There are other Church mobile app competitors popping up everyday. Many use templates where they allow the customers to build their own app online with buggy software. This reduces the overall quality of the Church mobile app. Next are the custom programmers who charge thousands of dollars and complete in about sixty-ninety days. We use a unique per-build feature software, which reduces our work load and speeds up the process. This allows our "My Pocket Church" app to pass the savings onto our customers while producing high-quality apps.

Why is there a monthly fee? My Pocket Church mobile apps does not charge for updates like other companies. Our philosophy is the customer should have access to their iPhone, iPad Android apps and mobile website to perform updates anytime they want. Our account monthly fee includes the cost of maintaining the source code, access to unlimited “Push Notification” messages, analytical reports and many other features to continue building upon the Church mobile app build.

Can I sell the “My Pocket Church" product in the mobile app markets? My Pocket Church app recommends you only submit the app for a free download to your customers. Having your customers pay for your mobile marketing app is just a bad idea.

Do you develop mobile apps in other languages besides English? Yes, "My Pocket Church" apps develops the app and work with the customer to complete the translations.

What if I don’t pay my monthly fee, will my church app be removed from the app markets? Your “My Pocket Church" app will remain in the app markets via your Apple and Android account. However, you will not be able to update the Church mobile app through your account anymore. Your customers will also not be able access the app content. If your payment is not made on the fifth day after a decline, we will remove your app code, and it cannot be retrieved back into our system.

I heard Apple products are sometimes are difficult to get into the market. How does "My Pocket Church" handle this issue? Great question! Apple does have a very strict approval process, and we can't guarantee your Church mobile app will get approved in the first publishing round. What we can guarantee; is we will continue to modify the Church app until it does become approved. Keep in mind this will change the time line of completion if we have to resubmit multiple times, which is not uncommon.

What type of support do you offer? We assign a dedicated sales associated to your order for the first 30-days during the app building stage. When your church app is complete and published to the app markets, we will continue support via our email ticket system.

Is there a Refund Policy? Our policy is no refund. This is because we put many hours into each account setup, which includes the Church app development. We only charge for the account setup and have no control over GooglePlay or Apple. Read our Terms and Conditions for more information.

What Is App Management Service? Sometimes our customers do not have the time to maintain their church mobile app. This can include items like adding new events listing, loading the shopping cart, monitoring the "Prayer Wall" activities or other items. We offer a monthly service called "App Management" where our company completes these tasks for you.