Free Resource

14 Questions to Ask Your Church Website Provider

If your current provider can't answer "yes" to every one of these, your ministry is leaving visitors, members, and donations on the table. Use this audit to find the gaps — and see how My Pocket Church fills every single one.

14

Critical Questions

15

Comparison Points

100%

Free, No Signup

Why This Matters

Most Churches Overpay for Websites That Do Half the Job.

You pay a web designer to build your site. Then you pay a separate company for hosting. Then another for SEO. Then another for giving. Then someone else for security. And when something breaks, nobody takes responsibility.

The result? Fragmented systems, rising costs, and a website that barely works. This audit cuts through the noise — 14 questions that expose exactly what your provider is missing, and how an all-in-one platform changes everything.

$25K+

Average ADA lawsuit settlement

68%

Visitors leave without taking action

60%

Of traffic is mobile — is yours optimized?

97%

Search online before visiting a church

The Audit

14 Questions Your Provider Should Answer "Yes" To.

QUESTION 01

Does your website provider actually manage your website?

Most Providers

Most providers build your site and walk away. You're left to figure out the CMS, update content yourself, or chase down a freelancer every time you need a change. Content goes stale, events expire, and your site slowly becomes outdated.

My Pocket Church

My Pocket Church provides fully managed website management on every plan. You submit changes through a simple request system, and our team publishes them for you. Sermons, events, announcements, staff updates — submitted by you, handled by us. Unlimited requests on Growth and Ministry Partner plans, with a dedicated account manager who responds within one business day.

Explore Website Management
QUESTION 02

Does your website provider perform monthly SEO?

Most Providers

A beautiful website is worthless if nobody finds it. Most web providers don't touch SEO after launch — no keyword optimization, no Google Business Profile management, no content strategy. Your church stays buried on page 3 while the church down the street gets all the visitors.

My Pocket Church

We provide ongoing local SEO built specifically for churches. Every plan includes on-page SEO, schema markup, and Google Business Profile optimization. Growth and Ministry Partner plans add 4 SEO-optimized blog posts per month, local keyword targeting, monthly ranking reports, and content strategy designed to help you rank when families search "church near me."

Explore Church SEO
QUESTION 03

Does your website provider include SSL & security monitoring?

Most Providers

SSL certificates expire. Hackers target church websites because they're often less protected. If your provider doesn't actively monitor security, you could be serving malware to your congregation without knowing it — or worse, lose your entire site to a ransomware attack.

My Pocket Church

Every My Pocket Church site includes an active SSL certificate (renewed automatically), firewall protection, malware scanning, and 24/7 security monitoring. We run daily automated backups, handle plugin updates, and catch issues before your congregation does. If something breaks, we fix it — usually before you even notice.

Explore Hosting & Security
QUESTION 04

Does your website provider write blogs every month?

Most Providers

Consistent, high-quality content is the #1 driver of long-term SEO traffic. But most church leaders don't have the time or expertise to write blog posts every month. Without fresh content, your search rankings slowly decline and your site becomes a digital ghost town.

My Pocket Church

Our Growth and Ministry Partner plans include 4 SEO-optimized blog posts per month — written by our team, published on your schedule. Each post targets the questions your community is actually searching for, from "what to expect at a church service" to "church events in [your city]." Fresh content keeps your site alive, boosts rankings, and gives your members something new to share.

Explore Website Management
QUESTION 05

Does your website provider have a built-in giving platform?

Most Providers

Most churches redirect donors to a third-party giving page — a clunky, disconnected experience that breaks trust and causes abandoned gifts. Worse, you pay a separate vendor, manage a separate login, and donors see branding that isn't yours.

My Pocket Church

Our built-in "Give Pots" platform is fully integrated into your website. Every donation widget is branded with your church colors and welcome message. Donors give in seconds from any phone — no app download, no account creation, just a tap and a card. Each Give Pot generates its own QR code and shareable payment link. Direct deposits go straight to your Stripe account with transparent fee breakdowns and zero hidden percentages.

Explore Give Pots
QUESTION 06

Does your website have a built-in Help Desk?

Most Providers

When something breaks or you need a change, most providers send you to a generic support ticket system — or worse, a chatbot that can't actually help. You wait days for a response from someone who doesn't know your church, and the problem drags on through Sunday.

My Pocket Church

My Pocket Church includes a built-in Help Desk ticket system right inside your account. Submit a support ticket, track its progress, and communicate directly with our team — all in one place. Every ticket is tied to your account history, so whoever picks it up already knows your church, your site, and your setup. No more starting from scratch every time you need help.

Explore Website Management
QUESTION 07

Does your website provider include hosting for free?

Most Providers

Many providers charge separately for hosting — or worse, require you to set up and manage your own hosting account with a third party like GoDaddy or Bluehost. You get a separate bill, a separate login, and when something goes wrong, the provider blames the host and the host blames the provider.

My Pocket Church

Hosting is bundled into every My Pocket Church plan — Starter, Growth, and Ministry Partner. No separate invoice, no third-party vendor, no expired hosting that takes your site offline. We handle server configuration, CDN setup, domain management, email forwarding, and SSL renewals. Your site runs on fast, secure infrastructure with 99.9% uptime and unlimited bandwidth — and you never see a hosting bill.

Explore Hosting
QUESTION 08

Does your website provider include mobile apps?

Most Providers

A mobile-friendly website is the bare minimum. But a dedicated church app — with push notifications, sermon libraries, integrated giving, and event calendars — is what truly keeps your congregation engaged throughout the week. Most providers either don't offer apps or charge thousands extra through a third party.

My Pocket Church

My Pocket Church builds custom mobile apps published under your church's name on the App Store and Google Play — your icon, your colors, your identity. Push notifications, sermon audio and video library, one-tap giving, events and small groups, church directory, and built-in sharing tools. It's not a white-labeled generic platform; it's your church in your members' pockets. Custom mobile apps are included with Growth and Ministry Partner plans — not available on the Starter plan.

Explore Mobile Apps
QUESTION 09

Does your provider connect to Google Analytics 4 & Search Console?

Most Providers

If your provider doesn't set up and monitor Google Analytics 4 and Search Console, you're flying blind. You have no idea how many people visit your site, what they search for, or which pages drive the most engagement. Most providers install a tracking code and call it a day — no reporting, no analysis, no action.

My Pocket Church

Every My Pocket Church site includes GA4 and Search Console setup and verification. But we don't stop at installation — our Growth and Ministry Partner plans include monthly performance reports that break down traffic, visitor behavior, top pages, and SEO rankings in plain English. You always know exactly how your digital ministry is performing and what to do next.

Explore Church SEO
QUESTION 10

Does your website provider include mobile-optimized design?

Most Providers

Over 60% of church website traffic comes from mobile phones. If your site wasn't built mobile-first — if buttons are too small, text is unreadable, or pages load slowly on cellular data — visitors leave within seconds and never come back. Many providers still build for desktop and "adapt" for mobile as an afterthought.

My Pocket Church

Every My Pocket Church site is built mobile-first from the ground up. We design for the phone screen first, then scale up to tablet and desktop. Page speed is tuned for cellular networks, images are compressed and served responsively, and every button, form, and navigation element is thumb-friendly. We test on real devices, not just emulators — because Google uses mobile-first indexing, and so do your visitors.

Explore Website Design
QUESTION 11

Does your website provider include ADA compliance & accessibility?

Most Providers

ADA web accessibility lawsuits are skyrocketing — over 4,000 filed annually, and nonprofits are NOT exempt. The average settlement costs $25,000+. If your site doesn't meet WCAG 2.1 AA standards, you're exposing your church to legal risk and shutting out the 26% of U.S. adults who live with a disability.

My Pocket Church

Every My Pocket Church site meets or exceeds WCAG 2.1 AA standards — the legal benchmark referenced in ADA litigation. We handle color contrast remediation, alt text for all images, keyboard navigation, screen reader compatibility, ARIA landmarks, proper heading hierarchy, and form accessibility. We include an accessibility statement page and provide ongoing monthly compliance monitoring so your site stays compliant as content evolves.

Explore ADA Compliance
QUESTION 12

Does your provider offer digital membership cards for staff and members?

Most Providers

Paper business cards get lost, outdated, and thrown away. Most providers have no solution for digital identity or contact sharing — your staff hands out printed cards that end up in a drawer, and visitors have no easy way to save or share contact information.

My Pocket Church

My Pocket Church includes a full digital card builder — branded, customizable digital business cards for every staff member and leader. Each card includes contact links, social media, custom buttons, vCard download, and a unique shareable URL. Choose from multiple premium templates with custom branding. Members tap to save to contacts, share via text or QR code, and your staff never needs a paper card again.

Explore Digital Cards
QUESTION 13

Does your provider have add-ons you can purchase from your account?

Most Providers

Need a new feature? Most providers require a phone call, a quote, a contract amendment, and weeks of back-and-forth. Or worse, they don't offer the feature at all, and you're left shopping for a third-party vendor who doesn't integrate with your existing setup.

My Pocket Church

My Pocket Church includes a built-in add-ons marketplace right inside your account. Browse, purchase, and activate features instantly — no phone calls, no contracts, no waiting. Need a custom design? An extra blog post? A graphical work request? Submit and pay directly from your dashboard. Everything is managed in one place, by one team, with one invoice.

Browse Add-Ons
QUESTION 14

Does your website provider offer AI ministry chatbots?

Most Providers

68% of website visitors leave without taking action. When someone visits your site at 10pm with a question about service times or what to expect, nobody is there to answer. By morning, they've moved on to the next church on their list. Most providers offer no solution for 24/7 engagement.

My Pocket Church

My Pocket Church builds AI chatbots trained specifically on your church — your beliefs, programs, language, and culture. Not generic AI, but ministry-aware assistance that answers questions 24/7, captures prayer requests, helps first-time visitors plan their visit, discovers sermon content, and handles pastoral care intake. Average response time: 3 minutes vs. 2 days for email. Your chatbot never sleeps, never gets frustrated, and never lets a visitor leave without being heard.

Explore AI Chatbots

Side by Side

My Pocket Church vs. Typical Providers.

Fully Managed Website
MPC
Monthly SEO Optimization
MPC
SSL & Security Monitoring
MPC
Sometimes
Monthly Blog Content
MPC
Built-in Giving Platform
MPC
Built-in Help Desk
MPC
Free Included Hosting
MPC
Custom Mobile Apps (Growth & Ministry Partner)
MPC
Extra Cost
GA4 + Search Console Setup
MPC
Rarely
Mobile-First Design
MPC
Partial
ADA Compliance Included
MPC
Digital Membership Cards
MPC
Self-Serve Add-Ons Marketplace
MPC
AI Ministry Chatbots
MPC
Dedicated Account Manager
MPC

How Many Did Your Provider Miss?

If the answer is more than zero, it's time to talk. My Pocket Church was built to be the last website provider your church will ever need — all-in-one, fully managed, and designed for ministry from day one.